Talent Zone

You can do it when you master it!

Training & Consultancy company

Training

Recruitment

Consultations

For pharmaceuticals & medical companies, NGOs

Our Services

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Training
Recruitment
Registration

About Talent Zone

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Established in 2021, we design and deliver quality, updated & practical training solutions to enhance team skills & competencies with 14 years of experience in sales, marketing, recruitment & business development in the Iraqi market.

Our rapidly growing client base spans a wide range of pharmaceuticals business and includes multi-national companies.

Our Training Courses

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Program Of Medical & Sales Representatives

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A-Z Professional Program

Why do we need AZ professional program in the medical field? Due to the over-communicated society, no luxury of time, over-demanding role by customers, bang of products, company & information we need a new sales technique, so we designed AZ professional program to imprint key messages in your client's mind and this lead to increase sales effectiveness.

Who Should attend?

All sales team, medical representatives, sales representatives, team leaders, supervisors, 1st line sales managers.

Course Type:

          Classroom (including discussion, workshops, role-plays)

Duration: 2 days

Follow up:- Max within 45 days

Course Objectives

Questioning Skills

Medical Reps qualifications

Communication Skills

The Selling Cycle

The ladder of Adoption

Roleplays

Using Visual Aids

Personality Styles

Drs List & Classifications

Handling customer’s objections

High Impact skills (New technique)

Duration: 1 day

Business Etiquette

Why do we need Business etiquette in the medical field?

Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serve as a productive place. People feel better about their jobs when they feel respected, which translates into better customer relationships

Who Should Apply?

All employees (Sales, marketing, registration, Finance, and others)

Course Type:

          Classroom (including discussion, workshops, role-plays)

Course Objectives

How do you treat clients or customers?

How do you treat your coworkers and supervisor?

How do you conduct yourself in your cubicle or office?

How do you conduct yourself during meetings?

What kind of email messages do you send?

Do you follow a dress code?

How do you conduct yourself in the break room?

How do you conduct yourself during business-sponsored social events?

Program Of Sales Supervisors & Sales Managers

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Program Of Sales Supervisors & Sales managers Why do we need the (people management) course for sales supervisors & sales managers?

When senior reps & team leaders move into a management role, they quickly realize that they can't do everything. Therefore, new supervisors & sales managers need training that equips them with the skills to communicate sales expectations and delegate tasks effectively; at the end of the day, sales managers are responsible for building, leading, growing, and managing a team of sales reps. To drive team performance, sales leaders must have the knowledge and skills to do these things effectively. Therefore, as Talent zone, we provide and continually update our training solutions in the main four functions of a manager’s role (planning, organizing, controlling & leading).

Duration: 2 day

Follow up:- Max within 45 days

People management

Course main objectives:

  • Stress impact on employees
  • Definition of manager & management functions
  • Skills of Sales supervisor
  • Symptoms of motivated & demotivated employee, the difference between De-motivated vs. negative attitude employs
  • Motivators & the motivation approaches Coaching and its definition,
  • Coaching in role-play, double visits
  • Black and mouton managerial grid
  • Performance feedback vs. disciplinary actions
  • Counseling

Who Should Attend?

All managers (team leaders, supervisors, sales managers)

Course Type:

          Classroom (including discussion, workshops, role-plays)

Duration: 2 day

Follow up:- Max within 45 days

Course Type:

          Classroom (including discussion, workshops, role-plays)

Data And Customer Analysis & Forecasting Methods

Course main objectives:

• Planning process
• Difference between Data, Information & knowledge
• Application of Pareto ratio in the pharma market
• AMS analysis PPG, CAGR, MAT, YTD
• Customer analysis – RFM Technique
• Customer satisfaction measure (NPS)
• Customer classification
• Competitor analysis & sources of data
• Types of forecasting
• Stable, unstable & plateau markets
• Naive forecasting method.
• Simple or weighted moving average forecasting method
• Exponential smoothing forecasting method
• When to use each type of forecasting

Who Should Attend?

All managers (team leaders, supervisors, sales managers)

Business Planning, Analysis & Target Setting

Course main objectives:

• The Business analysis process
• How to evaluate the business, team, customers, resources
• Territory action plan
• IMS Definitions
• Applications of IMS sheets
• What is forecasting & why is it important? forecasting time horizons, product life cycle
• Product performance summary
• Tips in target setting & vacancy management

Who Should Attend?

          All managers (team leaders, supervisors, sales managers)

Course Type:

          Classroom (including discussion, workshops, role-plays)

Duration: 2 day

Follow up:- Max within 45 days

Case Study Assessment

Course main objectives:

We design a case study with different scenarios to enhance supervisors & managers’ abilities & competencies for planning, target distribution per medical rep, territories, team evaluations & accessing the development level for each team member.

Who Should Attend?

          All managers (team leaders, supervisors, sales managers)

Course Type:

          Classroom (including discussion, workshops, role-plays)

Duration: 1 day

Follow up:- Max within 45 days

Assessment Center

At ``Talent Zone`` assessment center, we can assess your team competencies for different positions (1st line sales manager, Supervisors, sales managers, product managers position by assessment center operated by experienced sales & marketing specialists with a new technique (interview, psychometric test, case studies)

Interview Skills

Interview Skills Training for Supervisors & Sales managers

Who Should Attend?

          All managers, team leaders, supervisors, 1st line sales managers

Course Type:

          Classroom (including discussion, workshops, role-plays)

Duration:

          2 days for supervisors & 3 days for sales managers

Follow up:- Max within 45 days

Course main objectives:

• Why some of the supervisors are Hiring the wrong people?
• Three skills to select the right candidate
• The six types of Interviews
• Competency-based interview
• Prepare the job profile (workshop)
• Behavioral questions examples
• The interviewee processes
• Interview questions examples (workshop)
• CV Questioning tips
• Listening as the interviewer
• Closing and evaluation of the Interview
• Evaluation errors
• Assessment center (3rd day for managers)

Our Partners

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Recruitment and Registration

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